#1 [Guidelines] Support & Feedback Forum Guidelines
Posted: Fri Apr 18, 2025 1:29 pm
Important: This topic is stickied and will remain at the top. Please read before posting.
Only One Post Per Person Per Support Reason
- Create exactly one topic for each distinct issue or suggestion.
- Do not open multiple topics for the same problem.
- Duplicate requests will be closed or merged without notice.
- If you have new details about your issue, update your original topic instead of starting a new one.
- For unrelated issues, open separate topics.
- Search existing topics to ensure your issue hasn’t already been reported.
- Use a clear, descriptive title (e.g., “Crash on Startup – Windows 10, v1.2.3”).
- Include all relevant details: platform, version, error messages, steps to reproduce.
- Once a moderator or admin acknowledges your request, it will be moved into our ticket system.
- You’ll receive updates either as replies in your thread or via private message.
- Please monitor your PM inbox for ticket progress and resolutions.
- Topics that break these rules may be merged, locked, or deleted.
- Repeated violations may result in temporary posting restrictions.
- Moderators will enforce these guidelines at their discretion.